AI Team Lead / Product Manager
Currently leading AI automation at CareCloud MTBC — deploying autonomous voice agents handling 10K+ calls/month, architecting RAG pipelines, and shipping AI products from zero to production.
Get to Know Me
I'm a Product Manager and AI Team Lead with a solution-architecture mindset, specializing in AI-driven automation solutions for healthcare. I combine hands-on software engineering expertise with strategic project leadership to translate complex business requirements into scalable technical architectures and measurable outcomes.
At CareCloud MTBC, I lead cross-functional teams of AI engineers and operations specialists to design, build, and deploy autonomous AI agents that handle 10,000+ calls monthly. From architecting the Front Desk AI Agent to driving Revenue Cycle Management automation, I focus on creating systems that reduce manual effort, improve accuracy, and scale with confidence.
My approach blends agile delivery discipline with technical depth — I think in systems, lead with clarity, and deliver with precision. Whether it's defining AI agent call flows, designing RCM automation workflows, or coordinating sprint execution across teams, I bring structure to complexity and drive outcomes that matter.
Technologies I work with
More Than a Coder
I operate at the intersection of technical excellence and strategic delivery — architecting AI systems, leading engineering teams, and shipping products that create measurable business impact.
Leading cross-functional AI engineering teams, setting technical direction, and fostering high-performance culture.
Driving agile delivery with structured sprint planning, daily standups, and velocity-driven iteration cycles.
Designing end-to-end AI systems — from LLM pipelines and voice agents to RAG architectures and automation workflows.
Bridging engineering, product, QA, and operations teams to deliver complex AI initiatives on schedule.
Translating technical complexity into clear business narratives for executives, clients, and non-technical stakeholders.
Deep domain expertise in RCM automation, appointment scheduling, medical coding, and clinical workflow digitization.
Building risk-managed roadmaps, tracking KPIs, and ensuring predictable on-time delivery across concurrent projects.
Evaluating trade-offs, selecting architectures, and making high-stakes technology choices that scale with business growth.
Career Journey
From AI team leadership at CareCloud MTBC to freelance project delivery — a progressive career building scalable healthcare automation and AI-powered solutions.
@ CareCloud MTBC
Leading AI automation initiatives across healthcare product lines, architecting and deploying autonomous conversational agents at scale.
@ CareCloud MTBC
Managed end-to-end delivery of RCM automation and AI-powered healthcare solutions.
@ CareCloud MTBC
Coordinated cross-functional healthcare technology project delivery and RCM process analysis.
@ PARCO
Managed IT support operations, system maintenance, and data delivery projects.
@ Fiverr
Managing end-to-end client projects across multiple domains.
Flagship AI systems, automation platforms, and scalable technical solutions built across healthcare, AI, and community ecosystems — where I led technical strategy, team execution, and delivery.
Autonomous conversational AI for healthcare appointment management
AI-driven Revenue Cycle Management automation for healthcare
Trusted Stack
Production-tested tools and frameworks I use to build scalable AI systems, full-stack platforms, and automation workflows.
By The Numbers
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Monthly AI Calls
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Backend Services
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API Endpoints
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FSM Engine States
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RBAC Tiers
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AI Assistants Built
Capabilities
A blend of technical depth, leadership acumen, and AI automation expertise — organized by the domains where I create the most impact.
The Value I Bring
I combine technical depth with product thinking and delivery discipline — the rare intersection that turns complex AI ideas into production systems that generate real business value.
I translate complex business requirements into scalable technical architectures — no lost-in-translation gaps between stakeholders and engineers.
Proven track record deploying autonomous AI agents, RAG pipelines, and voice systems that handle 10K+ interactions monthly in production.
Deep domain knowledge in RCM automation, appointment scheduling, medical coding, and clinical operations — a rare combination in tech.
I don't just manage teams — I architect systems, write code, and ship features alongside my engineers when the situation demands it.
Every system I design is built for scale — distributed architectures, event-driven patterns, vector databases, and CI/CD from day one.
Consistent on-time delivery using Agile/Scrum, risk management frameworks, and KPI-driven execution across multiple concurrent projects.
How I Can Help
Specialized in AI automation, technical leadership, and building systems that scale — here's what I bring to the table.
Design and deploy autonomous conversational AI agents for healthcare and enterprise operations, handling 10K+ interactions monthly.
End-to-end delivery leadership using Agile/Scrum, sprint planning, risk management, and KPI-driven execution for AI and software projects.
Architect scalable systems that bridge complex business requirements with modern technical stacks — from AI pipelines to full-stack platforms.
Build intelligent automation workflows using n8n, AI models, and API integrations to eliminate manual processes and boost operational efficiency.
Domain expertise in RCM automation, appointment scheduling, medical coding, and AI-driven healthcare operations optimization.
Lead cross-functional engineering teams, establish delivery frameworks, and mentor engineers in AI, automation, and technical best practices.
Latest Articles
Exploring AI automation, technical leadership, healthcare innovation, and lessons from building intelligent systems at scale.
Exploring how autonomous conversational AI is reshaping patient scheduling, reducing wait times, and enabling healthcare organizations to scale operations without adding headcount.
What it takes to lead AI engineering teams — from sprint planning and risk management to balancing innovation velocity with production reliability.
A technical overview of designing resilient, scalable automation pipelines using n8n, AI models, and healthcare system integrations.
Reflections on transitioning from hands-on software engineering to leading AI teams and driving technical strategy at scale.
Why thinking architecturally — not just technically — is the key to delivering systems that scale, adapt, and create lasting business value.
What's Next?
I'm always open to discussing AI automation, technical leadership opportunities, and innovative product ideas. Whether you're a recruiter, founder, or fellow technologist — let's connect and explore what we can build together.
I'm particularly interested in collaborations around AI automation, healthcare technology, and scalable delivery leadership. Don't hesitate to reach out.
